---
title: How do I delete my account?
description: To delete your Volt account, you need to contact Volt support directly. They will guide you through the process of account deletion. Keep in mind that deleting your account is permanent and cannot be undone.
---

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# How do I delete my account?

If you need to delete your Volt account and associated data, you can follow the steps below.

### Active or Canceled Subscriptions

**Note:** If your subscription is still active be sure to cancel your subscription with Apple or Google directly. Volt can not edit subscriptions managed via your Apple ID or Google Play Store ID. Deleting or not using the Volt App does not cancel your Volt subscription. Volt can not refund charges for subscriptions managed by Apple or Google.

### How to delete your account:

1. Tap the Menu icon in the upper right corner
2. Tap **Settings**
3. Tap **My Account**
4. Tap **Permanently Delete Account**

Account deletion requests will be processed within 24 hours. Once your account has been deleted, you will be sent an automated confirmation email to the email on record. If you have further questions, please connect with our support team.

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